Returns and Refunds Policy
At Arighi Bianchi, we want you to be completely satisfied with your home furnishings. If for any reason your purchase isn't quite right, you can return most items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Contact Our Team
Notify our customer service department within 14 days of receiving your order to initiate the return process and receive your authorization number.
- 2.Prepare the Item
Ensure the furniture or accessory is in its original, unassembled condition and securely repacked in its original packaging to prevent damage during transit.
- 3.Arrange Collection
For larger furniture items, we will coordinate a professional collection with our specialist delivery team; for smaller accessories, you may use a tracked courier service.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods at our warehouse, we will process your refund to the original payment method within 10 working days.